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If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We reserve the right to limit returns and all returns are subject to approval at our discretion.
To be eligible for a return, items must be in the same condition that you received it, unworn or unused, and in its original packaging. The refund will be made to your original form of payment once the returned products clear our inspection. Please note your original shipping charges will not be refunded.
We do not accept product returns purchased through one of our third-party retailers. You must abide by the policies set in place by the authorized retailer you made the original purchase with. Please contact the retailer for more details.
You can always contact us for any return questions at info@whenbeauty.com
Damages and Incorrect Delivery Issues
